Contact Ibis Tours

Tell us what you're looking for — target species, dates, group size. We'll design the perfect programme from our 30 years of delta expertise.

📅Since 199530 years operating

🚢Own Floating HotelDirect operator

🔭Naturalist GuidesDecades of field experience

🏛️ARBDD LicensedCore-zone permits

Send an Enquiry

We reply within 24 hours (peak season: 48h). All fields marked * are required.

Contact Details

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Email contact@ibistours.ro

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Phone & WhatsApp +40 726 766 103

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Contact Office Ibis Tours SRL
Str. Dimitrie Sturza nr. 6, Tulcea
Romania

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Tour Departure Point Tulcea Port (Portul Tulcea)
Departures 08:00–09:00 daily

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Registered Office Ibis Tours SRL (S.C. IBIS S.R.L.)
Maliuc, Tulcea County, Romania
CUI: RO7115695 · J36/103/1995

Office Hours

Mon–Fri: 08:00–19:00
Saturday: 09:00–16:00
Sunday: Closed
Timezone: EET (UTC+2)

📅 Peak season (Apr–Oct): extended hours and faster response times. Off-season replies within 48h.

Expected Response Times

EmailWithin 24h (peak: same day)

WhatsAppWithin a few hours

PhoneMo–Sa, office hours

Browse our programmes

🚢 4-Day Wildlife Cruise Most popular → 🚢 5-Day Extended Cruise Best value → 📸 Photography Tours Max 6 people → ⛵ Day Trips From Tulcea → 🐻 Bear Watching Carpathians →

Find Us

Ibis Tours office & departure point — Tulcea Port, gateway to the Danube Delta

⚖️ Complaint & Dispute Resolution

If you have a complaint about our services, please contact us first directly at contact@ibistours.ro — we respond within 24 hours. If the complaint cannot be resolved amicably, you have the right to address:

🛡️ ANPC — File a Complaint 📋 SAL — Alternative Dispute Resolution 🇪🇺 ODR — EU Online Platform ℹ️ Full Guide

Ibis Tours complies with Romanian Law 363/2007 (unfair commercial practices) and GO 38/2015 (Alternative Dispute Resolution). Insurance details (OMNIASIG): see our legal information page.