Legal Information
Last updated: 01 May 2026
A. Company Details
IBIS S.R.L. — trading as IBIS TOURS
Tour Operator (Organiser) — licensed travel agency
Registered office: Maliuc, Tulcea County, Romania
VAT (CUI): RO7115695
Trade Register: J36/103/1995
Email: contact@ibistours.ro
Phone: +40 726 766 103
B. Tourism License & Tourism Brevet
| Tourism license number | No. 1753 |
|---|---|
| Issue date | 16.04.2019 |
| Issuing authority | Ministry of Tourism (Romania) |
| Agency type | Tour Operator (Organiser) |
| Validity | Unlimited (subject to valid insolvency policy) |
| Tourism brevet | No. 4672 / 12.07.2000 |
| Brevet holder | Vădineanu Ştefan (operational manager) |
| Public registry verification | situr.gov.ro — Official list of licensed tourism agencies |
📄 Open PDF — Tourism License (copy)
C. Insolvency Protection
In accordance with applicable legislation (GO 2/2018 transposing EU Directive 2015/2302), travellers benefit from insolvency protection covering reimbursement of payments and, where applicable, repatriation.
| Instrument type | Tourist Assurance Policy (Insolvency Guarantee) |
|---|---|
| Policy number | I no. 60857 |
| Validity | 30.04.2026 — 29.04.2027 |
| Issuer / Insurer | OMNIASIG VIENNA INSURANCE GROUP S.A. |
| Issuer address | Aleea Alexandru no. 51, Sector 1, Bucharest, Romania |
| Issuer phone | +40 21 405 74 20 |
| Issuer fax | +40 21 311 44 90 |
| Issuer email | office@omniasig.ro |
How to claim insolvency protection:
In the event of Ibis Tours' insolvency, contact OMNIASIG directly using the details above, citing the policy number I no. 60857 and presenting your booking confirmation, payment receipts and any unfulfilled travel services.
In the event of Ibis Tours' insolvency, contact OMNIASIG directly using the details above, citing the policy number I no. 60857 and presenting your booking confirmation, payment receipts and any unfulfilled travel services.
D. Traveller Rights — Package Travel
For package travel and linked travel arrangements, the pre-contractual information and standard forms provided under Romanian Government Ordinance 2/2018 (transposing EU Directive 2015/2302) apply.
- → Terms & Conditions (incl. cancellation policy)
- → Privacy Policy (GDPR)
- → 📄 Standard Information Form — OG 2/2018 (PDF) — mandatory pre-contractual information for package travel